UPC Ireland - 2013 in review

UPC Ireland enjoys record breaking year as super-fast broadband becomes the norm

David Baker
by David Baker on 6th January, 2014

UPC can look back on 2013 as a highly successful year, as the number of fibre-powered broadband customers in Ireland, topped 330,000.

Added to that was the introduction of 120Mb internet as standard in all UPC packages, while the availability of its fibre power network grew to an impressive figure of 746,000 homes across Ireland. The reach of its fibre-optic network is the result of over half a billion euro investment by the company in last 7 years.

The development of TV, broadband and phone services excelled during the past 12 months, resulting in many pioneering new services for UPC customers.

A whopping 280,000 people used UPC services to phone their friends, while more than 30,000 people are experiencing Horizon TV.

Horizon TV launched in the middle of the year and 46,000 people used the service on iPhones and iPads in the six months following its launch in Ireland.

The year also saw the number of On Demand streams top 30 million, with Argo – starring and directed by Ben Affleck – the most popular movie of the year for UPC customers.

Love/Hate was the most popular show on catch up TV, after being streamed three times more than any other programme in 2013.

Customer service was top notch at the company as well, with nine out of every ten social media queries answered with 30 minutes of them being made.

If that wasn’t enough, UPC also saw 850,000 movies purchased via its services in what was a record year for the company.

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