Electricity pylon shot from below with sun shining through

Latest CRU report shows number switching electricity was down in 2017

The average monthly gas switches increased.

Earlier this month, a report from the CRU showed a spike in electricity switching in November, following several price hike announcements from energy suppliers.

However, the December report has just been released and shows that - on average in 2017 - electricity switching is actually down when compared to 2016. Meanwhile, there’s been a rise in the number of gas switches.

Less electricity switching

The average number of electricity switches for 2017 was 26,154 per month, down from 26,447 in 2016.

This is despite the fact that we saw the first price hike announcements in years in autumn/winter 2017, with six out of the nine electricity suppliers in the market announcing price rises. All of these have now come into effect, apart from Electric Ireland’s, which kicks in from this Thursday (1 February).

It’s worth noting that, although there have been price rises, there is still great value to be had on the market - at the moment, the average electricity customer can save up to €165 by switching from typical standard tariffs to the cheapest deals on the market.

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An increase in gas switches

Although we only saw two gas price increases last year, the was still a spike in gas switching - the average number of gas switches per month in 2016 was 7,786, which shot up to 10,368 switches per month in 2017. In a previous report, the CRU noted that this could be down to people opting to switch to a prepay gas plan with PrePayPower.

If you haven’t switched gas in the past year, you will save by doing so - at the moment, there is €118 in the difference between typical standard tariffs and the best deals on the market.

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Switching is easy and could save you hundreds of euro

Worried about making the switch? It’s actually really quick and easy, and could save you a packet. Our FAQs have all the info you need if you’re thinking about switching…

Are there limits to how many times I can change supplier?

You may change suppliers as often as you like, but your old supplier may charge for cancellation or early termination if you don’t give sufficient notice or you cancel during the minimum term.

Can I revert my decision to change energy supplier?

Under consumer protection laws you have a statutory 14-day cooling-off period. Contact your new supplier if you should change your mind during this period and you can cancel the switch free of charge.

How soon can my energy switch be completed?

It normally takes between 2 and 4 weeks for the switch. Your new supplier will coordinate the switch with your old supplier, agree to a switch over date together and inform you. The dates for gas and electricity may be different.

How will I know that my energy switch is complete?

You should receive a welcome pack and price plan information from your new supplier.

I've decided on a new energy supplier/deal - what's next?

So, you have found a new energy deal and submitted an application form to make the switch to a new supplier.

Once your new supplier receives and confirms your application, they’ll handle the switch with your old supplier, so you don’t need to worry about that. Remember, though, that if you decide to switch while you’re still on a discounted tariff with your current supplier, you will have to pay an early exit fee.

After your switch, you’ll receive a final bill from your old supplier, which you’ll need to pay to close your account. Once this is done, you should also ensure you cancel all Direct Debits to this supplier, too.

All energy suppliers use the same network and pipes to provide energy to your home, so you won’t have any interruption in supply.

When should I cancel my Direct Debit to my current supplier?

After your switch, you’ll receive a final bill from your old supplier, which you’ll need to pay to close your account. Once this is done, you should also ensure you cancel all Direct Debits to this supplier, too.

Who cancels my account with my current supplier?

Once your new supplier receives and confirms your application, they’ll handle the switch with your old supplier, so you don’t need to worry about that. And all energy suppliers use the same network and pipes to provide energy to your home, so you won’t have any interruption in supply.

Will I experience an interruption in supply when I switch energy supplier?

Definitely not. Apart from the company that bills you being changed (and a smaller bill), nothing else will change and there won’t be an interruption in supply. Continue to use your energy as and when required.

Will there be any overlap periods where I pay twice for my gas/electric use?

Categorically no. When the switch over date is agreed, your old supplier will stop charging you on that day and your new supplier will take over. You will not be billed twice if you’ve remembered to cancel your outstanding Direct Debit.