Hand holding up Switcher brochure

Solving common wireless broadband problems

Wireless broadband has made using internet enabled electronic devices around the home and office much simpler. Unfortunately, there are a number of wireless broadband problems that can interfere with your WiFi signal connection. Below you can learn about some of the common reasons why wireless problems occur and what you can do to overcome these.

You can also check out our simple guide on how to improve your broadband connection.

Causes of wireless broadband problems

There are a number of different things that can interfere with your WiFi signal within your home or office. The most common of these are concrete or brick walls, metal framing and mirrors. Other wireless devices at the same location can also lead to interference. This can include any electronic device that uses cordless or wireless technology. Examples of wireless devices that can lead to interference include baby monitors and cordless phones.

Overcoming signal interference issues

To overcome the issue of signal interference from other electronic devices make sure that your router is located some distance from other electrical equipment. If it is currently sitting on top of the PC or sound speaker you should move it to a different location. If a cordless or wireless device is causing interference, then you may need to turn off this device or move it to a different room.

Working around signal blocks

As noted above, walls and other structural impediments can cause your wireless broadband signal to become blocked. To overcome this issue make sure that your wireless router is positioned as high up as possible and has clear space around it. If possible, avoid having other solid objects in the way of your router.

Connecting to the correct network

One of the most common causes of wireless broadband problems is the PC is connecting to the wrong wireless broadband network. Make sure that your PC to set up to look for and connect to the strongest wireless broadband connection available. If you are having wireless broadband issues one of the first things you should check is whether you are connected to the right network.

Change the channels

With a standard wireless router the channels range from 1 to 13. The default setting for these channels is auto, this will select the channel which is strongest. Sometimes, it is better to choose a manual setting for the channels so that you choose a less popular channel. Using the same channel as another nearby router can lead to interference issues.

If you are still having problems with your wireless broadband connection contact your broadband provider. They will be able to help you diagnose your broadband problem and suggest a potential solution.

Looking for a wireless broadband deal? Compare the best wireless broadband offers on our dedicated page.