I’ve moved to a new broadband provider, what’s next?
Once the fundamentals are done and you are online, there are one or two things you will need to complete to be able to make the most of your broadband service.
Here you’ll find helpful tips on what to expect now you have a new broadband connection, how a few simple changes can help you get the most from your broadband service and simple advice on solving any initial problems.
Receiving your emails
When you swap broadband supplier, the chances are your email will remain active, but this is not the case in all circumstances. It is therefore, sensible to make sure your emails are backed-up, before changing to the service provided by your new internet provider.
Make sure you install anti-virus software
Some broadband suppliers in Ireland provide anti-virus software for free as part of the package, but you need to make sure this is installed in order to keep your computer protected.
You’re not satisfied with the broadband speed
When your broadband is first connected it may take up to three days to settle into a reliable connection, after this if you are not happy with the strength of the signal or the broadband speed, you can use the broadband speed test on Switcher.ie to obtain an accurate measure of your connection speed.
Hints and tips to improving your connection
The router positioning can have a considerable impact on the quality of your internet providers connection; make sure it’s at desk height, on a table for example and not on the floor. The strength of signal can be impaired by ordinary household appliances, such as cordless phones and baby monitors; therefore move it somewhere away from these types of appliances.
Rebooting the router can sometimes successfully clear any problems. When you’ve switched it off, make sure you leave it off for 30 seconds before restarting it. You can try this with your computer too.
If you still have problems after trying these options, then check out this guide dedicated to explaining why you might have a slow broadband connection.
If the problem still persists, the next step is to contact your internet provider as soon as you can, they will attempt to solve the problem either over the phone, or remotely with a fix, if this still doesn’t clear the problem they will send an engineer to visit you at home to investigate the fault.
Compare the best broadband deals offered by a whole host of providers on Switcher.ie today.