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Worried about the rise in phone scams? Digiweb has some tips on how to avoid falling victim

The scams generally involve receiving or missing calls from unknown numbers

You may have seen some of the recent news reports about a phone scam that has seen people across Ireland receiving or missing calls from numbers they don’t recognise.

How this scam works is that your phone will ring for a second but then cut off, which is purposely done in an attempt to get you to call back.

You may be able to see that the number is from another country - commonly Liberia or Tunisia - but it could also appear to be from a normal landline or mobile telephone number.

Generally, when you call them back you are then rerouted to a premium rate number, which will rack up charges on your bill and profits these scam organisations.

Another variation of this scam is when the person on the other end purports to be from your bank or another service provider and looks for information on your bank account or passwords.

As more and more people receive these calls, broadband provider Digiweb has released some tips to help you avoid falling victim:

  1. If you have received a missed call from an unknown number do not call them back. These scam companies normally call several times - mostly early in the morning or late at night - to trick people into thinking the calls are urgent. The company will try keep you on the phone as long as possible by pretending to be an operator or by saying nothing, which could leave you confused. If you find yourself in this situation hang up immediately and block the number from your phone.
  2. Be suspicious if you receive a call from a company purporting to be your service provider or bank. Banks and other companies will never ask for your full PIN or any online banking passwords. They will never ask you to fill out a link with your bank details and they will never ask you to carry out ‘test transactions’. These schemes are known as “phishing” and their aim is to get access to, and take money from, your bank account. If in doubt end the call and call your bank or service provider back on their advertised telephone number.

If you are targeted by one of these scams, as well as blocking the number from your phone, you should also report it to your service provider and inform family and friends so they are aware of the scam, too.

Digiweb’s Operations Manager Brendan McGahon said it was important for everyone to be aware of this issue and reminded all customers to be vigilant.

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