Switching your broadband is quick and easy and could save you a bundle. Here’s a look at the best offers in Ireland and everything you need to know about switching to a better broadband deal.
By switching to a different provider you could enjoy:
This plan from Vodafone offers part fibre broadband with speeds of up to 100Mbps.
It comes with:
If you’d like to add your phone to your broadband plan, there are lots of broadband and phone bundles on the market.
One of the best broadband and phone deals is this bundle from Vodafone which offers:
Plus you’ll get all the equipment you need for free, and the option to keep your existing phone number.
Streaming services may be better than ever, but there are some great digital TV bundles up for grabs too.
If you add digital TV to your broadband and phone bundle you’ll get features like:
Sky TV is a popular choice and if you’re a keen movie buff and TV lover, this plan is ideal. It comes with:
Before you switch, contact your current provider to tell them you’re considering a change.
Some providers may try to pull out all the stops to keep you. If you tell them you’re planning to leave, it could lead to a new offer at a cheaper price.
Their offer to keep you as a customer may seem generous but weigh up carefully because you could save even more by switching to a new internet provider.
Switching your broadband provider is quick and easy. All you need to do is pick a plan and provide a few details, including your address, bank details and UAN.
We’ve got a couple of extra tips to make sure your switch goes without a hitch.
1. Decide what you want
When you’re choosing a new broadband deal, ask these questions:
2. Check with your current provider that you’re free to switch and give proper notice so you don’t get charged early termination fees.
3. Fully review all packages and prices before you sign up for any new broadband plan, including the monthly cost once the discount period ends. Also, check for any hidden fees or charges.
4. Find your Universal Account Number (UAN): You’ll need your UAN to switch. This is an 8 digit number used by telecom providers to identify phone lines. You’ll find it on your phone bill.
5. Check the cooling-off period: If you have a change of heart, most broadband providers offer a 14 day cancellation period, which means you can cancel the contract without cost. Check the T&Cs before signing.
6. Don’t forget to cancel your current contract: You’re responsible for cancelling your broadband account with your current provider when you make the switch to a new provider.
7. Agree on an installation date with your new provider to avoid any interruption in broadband service. Once you have a cut off date, confirm the start date so you experience as little downtime as possible.
8. Cancel your Direct Debit with your existing provider once you have settled the final bill.
If it’s too early to switch penalty free and you’re struggling with slow broadband, these tips could help to speed up your connection.
If you want to switch provider or cancel any of your services, contact your supplier directly by phone, writing or online.
To ensure the cancellation process goes smoothly it’s a good idea to have the following information ready when you call or write.
If you’re cancelling due to a problem with your broadband service, check your consumer rights first.
It only takes a few minutes to find a cheaper deal and start saving
There are no hidden costs - what you’ll pay is the monthly charge you see listed on Switcher.ie and any installation fees.
However, be sure to check what the cost of the package is after the discount period so you don’t get any nasty surprises.
Make sure you’re out of contract before deciding to switch because if you are still in contract you will have to pay an early termination charge.
Yes. According to ComReg, it is possible to keep your landline number when moving to a new address, as long as the new location is serviced by the same telephone exchange.
Yes, you’ll need to give your provider the relevant notice in order to ensure you can switch without any penalties and arrange a date to close off your account.
With Switcher.ie’s broadband deal checker, you can easily find out the broadband deals available. The tool allows you to compare the plans across things like cost per month/year, broadband speed, providers and bundles.
This makes is really easy to find the deal that best meets your needs.
Once you’ve submitted your details for your new broadband product your new provider will be in touch to confirm the switch. You will need to do a couple of things to ensure a simple switch:
Once you sign up, you will have a 14-day cooling-off period, during which you can cancel without any penalty.
After you decide to switch, you will need to give your broadband provider the relevant notice - as stated in your contract - in order to ensure you can switch without any penalties.
When you do this, you should arrange a date to close off your account. Once the account is closed off, you can then cancel all Direct Debits to this provider.
You are responsible for cancelling your broadband account with your current provider when you decide to make a switch to a new provider.
You’ll need to give your broadband provider the relevant notice stated in your contract to ensure you switch without any penalties.
It’s unlikely that your phone service will be affected, but a temporary loss of broadband service can sometimes occur during the switching process.
This shouldn’t last for too long, but if you have critical times of the day where you need access to the internet, it might be a good idea to arrange your switchover for outside of these times.
Broadband providers charge an early termination fee if you cancel your broadband or phone during your contract’s minimum term. The exception to this would be if you have a contract-free broadband product.
If your minimum term is up, you will be able to switch without penalty. However, it’s worth bearing in mind that some providers require you to give them 30 days notice in order to cancel, so you will need to do this in order to ensure you’re not billed for the product after you’ve switched.