A guide to Virgin Media broadband
Thinking of switching to Virgin Media? We’ve got all of the information you’ll need on broadband speeds, packages and prices.
Virgin Media offers a variety of broadband packages and plans, starting from just €53 per month. Many of Virgin Media’s plans come with great introductory discounts, and contracts for most plans are 12 months.
What packages can you get with Virgin Media?
Virgin Media broadband and phone plans
If you don’t need a TV package, one of Virgin Media’s broadband and phone plans could be a good option for you.
You’ll also need to decide whether you’re happy with unlimited anytime calls to Irish landlines and mobiles, or you also need unlimited minutes to 22 international destinations, including the USA and Canada.
Virgin Media broadband, phone and TV plans
If you want a TV package along with your broadband and phone, Virgin Media has lots of triple-play deals to choose from, which start from just €69 per month.
Virgin Media offer two TV options - Big TV, which comes with 66 channels, and Bigger TV which has 114. Both packages come with the ability to:
- Pause, rewind, record and store all your favourite shows
- Record 6 programmes at once and watch a 7th
- Speedily find what you want to watch with super-powerful Voice Control
- Make Profiles for everyone at home, and get recommendations just for you
- Enjoy hundreds of movies and TV shows
- Access built in apps, such as Netflix directly through the Virgin 360 TV box
You can also choose to add on Sky Sports or Sky Cinema if you’d like, for an additional monthly cost.
Virgin Mobile plans
On top of its broadband, phone and TV plans, Virgin Media also offers a range of mobile plans.
There are two distinct SIM-only plans from Virgin Mobile, to suit light and heavy users, and there are often discounts available for existing customers too.
Virgin Mobile is pretty flexible - if you like, you can move to a cheaper plan, or add on extra minutes, texts and data, at any stage - and the change will take effect on your next billing date.
What do you get if you sign up to Virgin Media?
When you sign up to Virgin Media broadband, you’ll get the Virgin Media Hub router included absolutely free, as well as free delivery.
This modem has been independently tested and was found to deliver great WiFi performance, even if you live in a busy household with lots of connected devices.
Another feature available to you is a Red House visit, where a technician from Virgin Media can visit your home to:
- Fine-tune the set-up of your broadband and TV
- Connect all devices
- Upgrade equipment
- Sort any issues you might be having
If you request a Red House Experience there will be a charge of €50.
Virgin Media customers can also access any of the Bitbuzz Hotspots in Ireland and in the UK for free.
Virgin Media’s best deals and costs
Virgin Media’s cheapest package is the 250Mb Broadband & World Talk package, which costs €53 for the first 12 months, and €63 thereafter. This could be a good option if you like to stream content and don’t watch any traditional TV.
If you do want a package that includes broadband, TV and phone all in one, the The Big Bundle plan could be a good option for you. This comes in at €69 for the first 12 months, and €92 thereafter.
Remember, if you sign up to a package that includes TV, you can also add-on Sky Sports or Sky Cinema - or both - for an additional monthly charge.
Virgin Media speeds
Virgin Media has some of the fastest average speeds in Ireland.
Its unlimited broadband packages could be suitable even if you have a large household and use multiple devices.
Why choose Virgin Media?
There are many reasons why a Virgin Media plan might suit you:
- It picked up the Most Popular Broadband Provider award at the 2020 Switcher.ie Awards
- Virgin Media operates its own network, so you’ll get full support if any network issues arise
- It’s a quad-play provider, meaning you can bundle your broadband, TV, phone and mobile plans if you’d like
Virgin Media things to be aware of
The main disadvantage of Virgin Media is that it’s simply not as widely available as broadband from other providers who operate on the open eir network.
You can check if Virgin Media plans are available in your area using our comparison tool.
You should fully review your options before you sign up to any Virgin Media plan. Most Virgin Media packages have 12-month contracts, so make sure you check any discount period - and the price after the discount ends - before signing up.
Are there any Virgin Media upgrade deals for existing customers?
If you’re an existing Virgin Media customer, you can upgrade your plan, add on different elements - such as broadband or TV - and include extra channels, like Sky Cinema and Sky Sports, with no hassle. You’ll also usually get discounts on Virgin Media’s SIM-only plans.
Contact Virgin Media directly to discuss all the options available to you.
Virgin Media broadband vs eir vs Sky vs Vodafone
If you’re not sure which broadband provider to go for, Virgin Media owns its own network, so you’ll get full support if any network issues arise.
Virgin Media’s plans also have higher average speeds than the majority of plans from eir, Sky and Vodafone, who operate most of their plans off the open eir wholesale network.
How to switch to Virgin Media Broadband
Switching to a Virgin Media plan is quick and easy. All you need to do is choose which plan you’re interested in and fill in a few details, including your address and bank details.
Virgin Media will also look for your Universal Account Number (UAN), which is an eight digit number used by telecom providers to identify phone lines.
Make sure you contact your current provider to ensure you’re free to switch, and give them the required notice so that you’re not charged after you’ve switched.
You’ll be able to arrange a cut-off date with them for service and then you can confirm an installation date with Virgin Media so you experience as little downtime as possible.
Once the switch happens, you can then cancel any Direct Debits with your current provider.