About Imagine broadband
If you live in a rural part of Ireland and struggle to get a good internet connection, Imagine broadband could work for you offering fibre broad and fixed wireless solutions.
Imagine offers superfast fibre broadband across rural communities in Ireland, using the latest fixed broadband technology.
You can benefit from:
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About Imagine’s network
Imagine uses advanced 4G and 5G wireless technologies to connect your home to the nearest fibre point available on its network.
They restrict the number of customers they service in a particular area, to ensure you get the speeds you need to stream whenever you like.
Imagine currently reaches over one million homes and businesses across all 26 counties in rural Ireland.
What speed can you get?
The speed you’ll get depends on your location. You’ll find out your maximum download and upload speeds when an engineer comes to your house to install the service.
You should expect to achieve around 80% of those maximum speeds when using your Imagine broadband.
What is the maximum download speed?
Imagine suggests that 150Mbps is the maximum download speed for fixed wireless broadband, however, the actual speed will depend on many factors.
Imagine’s fibre plans can deliver speeds up to 500Mbps or 1000Mbps depending on the plan you pick.
Imagine broadband FAQs
How long is a contract with Imagine?
If you sign up to Imagine’s broadband service, you’ll be tied into an 18-24 month contract.
Can I buy a broadband-only package with Imagine?
With the fixed wireless plans you’ll automatically get a Call Pack, which includes all calls to local (including 0818), national and UK landline numbers and 60 minutes of calls to Irish mobile. Calls within your pack are up to 60 minutes per call after which standard rates apply; but you don’t have to use it and there’s no line rental to pay.
If you are opting for a fibre plan, then you can add a Call Pack for €5.00 per month.
Is there an installation charge?
Yes. You’ll have to pay for an engineer to install and connect you to the service, which currently costs €150.
If the installation is non-standard and requires additional equipment, you may have to pay more.
What if my Imagine broadband service is slower than expected?
There are lots of reasons why your broadband may not be giving you the desired speed, but often there is an easy fix.
Our guide to slow broadband is a good starting point to help you identify or rule out potential issues.
If you’re unhappy with the broadband speed you’re getting after signing up and have exhausted the improvement tips, there’s a 14 day cooling off period that enables you to cancel without penalty.
If you’re outside of this, our broadband consumer rights guide outlines your options.