About Imagine broadband
If you live in a rural part of Ireland and struggle to get a good internet connection, Imagine broadband could work for you offering 4G & 5G mobile solutions.
Imagine offers high performance broadband across rural communities in Ireland, using the latest fixed broadband technology. You can benefit from:
To make sure you’re getting the best deal, compare plans with other broadband providers too using our comparisons.
About Imagine’s network
Imagine uses advanced 4G and 5G wireless technologies to connect your home to the nearest fibre point available on their network.
They restrict the number of customers they service in a particular area, to ensure you get the speeds you need to stream care-free whenever you like.
Imagine currently reaches over one million homes and businesses across all 26 counties in rural Ireland.
What speed can you get?
The speed you’ll get depends on your location. You’ll find out your maximum download and upload speeds when an engineer comes to your house to install the service.
You should expect to achieve around 80% of those maximum speeds when using your Imagine broadband.
What is the maximum download speed?
Imagine suggests that 150Mbps is the maximum download speed for a single connection, even though the technology has the capability to deliver much higher speeds than this.
However, the minimum contracted download speed is just 2Mbps and the minimum upload speed is 1Mbps.
Is Imagine right for you?
It depends on several things. If you’re living in a rural area, Imagine’s broadband coverage may reach your home and offer a much faster service tan you could get elsewhere.
They only offer one broadband package which includes a home phone and selected free calls and minutes. If you don’t want a landline, a broadband-only plan may be cheaper.
It’s best to compare their plan against plans from other providers in our comparisons. Pick the plan with the features you need for the lowest price.
Don’t forget to check for hidden charges like installation costs and early exit fees.
Imagine broadband FAQs
Does Imagine have a fair usage policy?
Yes. You can use up to 1TB of data per month, and no more.
Imagine monitors their customers’ broadband usage and if it is deemed excessive, they may restrict their download speed during peak times. This is to ensure other customers aren’t adversely affected.
You can find out more about what is and isn’t acceptable by reviewing their Acceptable Use Policy.
How long is a contract with Imagine?
If you sign up to Imagine’s broadband service, you’ll be tied into a 12 month contract.
Can I buy a broadband-only package with Imagine?
No. You’ll automatically get a home phone service included, but you don’t have to use it and there’s no line rental to pay.
Is there an installation charge?
Yes. You’ll have to pay for an engineer to install and connect you to the service, and it takes about 90 minutes.
If the installation is non-standard and requires additional equipment, you may have to pay more.
What if my Imagine broadband service is slower than expected?
There are lots of reasons why your broadband may not be giving you the desired speed, but often there is an easy fix.
Our guide to slow broadband is a good starting point to help you identify or rule out potential issues.
If you’re unhappy with the broadband speed you’re getting after signing up and have exhausted the improvement tips, there’s a 14 day cooling off period that enables you to cancel without penalty.
If you’re outside of this, our broadband consumer rights guide outlines your options.