Why choose Magnet Networks?

• Magnet offer a variety of broadband-only and broadband and phone plans.
• Magnet runs its own network meaning you get a dedicated line that is not shared with other networks.
• Magnet’s fibre-optic and copper cables run to many corners of Ireland.
• Magnet has some contract-free broadband options, so if you don’t want to be tied down, this could be an option for you.
• According to Magnet, they don’t apply either a fair usage policy or traffic management to their broadband products, which means you can download as much as you want, whenever you want.

Magnet key features

• You get a free WiFi modem when you sign up
• Set-up costs range from €17 to €50
• You can choose to keep your existing phone number

What broadband speed does Magnet offer?

Magnet has broadband up to speeds ranging from 24Mbps to 100Mbps, depending on what plan you go for.

The broadband speed you need will depend on what you use the internet for - if you stream catch-up TV or play online games, you may want to opt for higher speeds, if they’re available in your area.

What else does Magnet offer?

As well as their broadband, you can also add a landline to your Magnet package from just €9.99 per month.

All Magnet landline add-one include unlimited free calls to Irish landlines, and you can pay extra to add unlimited free calls to mobiles too.

Switching to Magnet

Switching to Magnet broadband is quick and easy.

Just choose which plan you’re interested in and fill in a few details, including your:

• Address
• Bank details
• Universal Account Number (UAN)

It’s unlikely that your phone service will be affected, but a loss of broadband service can sometimes occur temporarily during the switching process.

Before you switch, contact your current provider to ensure you’re free to switch, and give them the required notice so that you’re not charged after you’ve switched.

You’ll be able to arrange a cut-off date with them for service and then you can confirm an installation date with Magnet so you experience as little downtime as possible. Once the switch happens, make sure you cancel any Direct Debits with your current provider.

More about Magnet

How do I find my UAN number on my Magnet bill?

The Universal Account Number (UAN) is an eight digit number which is used by telecom providers to identify phone lines. If you’re a Magnet customer, you can find your UAN at the top of your bill.

What is the phone number for Magnet’s customer service?

If you need to reach Magnet directly, you can reach them by phone on 1800 789 789. Magnet aims to answer 90% of calls within 20 seconds.