Services

Digiweb is one of Ireland’s leading independent telecommunications companies, providing a whole host of broadband and phone services across the country.

Offering speeds of up to 100Mbps on either 12 or 18-month contracts, Digiweb broadband packages aim to provide everything that is required in a residential home.

The company’s broadband packages are extremely varied and Digiweb will look to provide the best connection for any given location – whether it is via a Fibre, ADSL, Next Generation, Wireless or Satellite network.

Company history

Formed in 1997, Digiweb operates from its headquarters in Dundalk, providing low-cost broadband & telephone access to millions of lines nationwide.

Digiweb runs Ireland’s largest alternative last-mile access network, through its local loop unbundle exchange footprint, wireless and satellite networks.

The Digiweb network is a pan-European operation, with an impressive 8,500km fibre network linking 35 European cities across 8 countries.

Customer service

Digiweb provides customer service across several platforms, with customers able to contact customer service by phone, email, online chat and social media.

Digiweb takes customer service very seriously and guides on how to tackle issues can be found on the company’s support web pages.

Further guidance via customer services can be accessed by phone, email, live chat, Facebook or Twitter between 9am and 7pm Monday to Thursday and between 9am and 6pm on Fridays.

Equipment

The company has a variety of fibre broadband packages, with speeds of up to 100Mbps and wide ranging download limits.

Customers no longer have to pay additional line rental, with Digiweb’s VoIP service being available on Fibre, NGB & wireless services.

In its set of fibre broadband deals, customers can choose between a 40GB usage allowance and a 350GB allowance, depending on which package they opt for.