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How do I read my gas meter?

A gas meter allows you to understand your gas consumption, so it’s really important to know how to read your gas meter so you can better manage your usage. Read on to find out how to read your meter, and the benefits of doing so…

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1. What types of gas meters are there?

There are four main types of meters:

  • standard meters;
  • digital meters;
  • dial meters; and
  • prepayment meters.

2. How do I read a standard gas meter?

Electricity meter dial with reading

This is the most common type of gas meter in Ireland.

To read this meter:

  1. Take a note of the five black numbers from left to right; and
  2. Ignore any red numbers (if present).

3. How do I read a digital gas meter?

Digital electricity meter with reading

To read this meter:

  1. Press the indicated button to get your digital meter reading to display;
  2. Write down the first five figures on the digital display; and
  3. Ignore any last figure that begins with 0.1.

4. How do I read a prepayment gas meter?

Prepayment electricity meter

There are a range of prepayment meters available in Ireland. Normally the display on your meter will show you your remaining credit.

Generally, to take a meter reading:

  1. Press the blue button on your meter, which will change the display from your remaining credit to your meter reading;
  2. When your reading appears, make a note of the numbers; and
  3. Ignore any numbers appearing in red.

5. How do I read a dial gas meter?

Dial meters look like small clocks, but the dials go around the clock in opposite directions.

Dial gas meter for meter reading

To read this type of meter:

  1. Read the numbers on the dials from left to right, ignoring the last red dial or any dials without figures or hands.
  2. If the needle is between two figures, take a note of the number the dial has just passed.
  3. If the figure is directly over the figure, say 5, write down that figure and underline it.
  4. Look at the figure underlined. If one of those numbers in the sequence is followed by a 9, reduce the underlined figure by 1 (so the underlined 5 becomes 4).

After I’ve taken my gas meter reading, what do I do?

Now that you have an accurate meter reading, compare it against your last estimated bill.

If you have been overpaying your bill, then you are entitled to a refund from your gas supplier. Submitting a reading should rectify this.

If you have been underpaying your bill, contact your supplier to discuss your options.

How do I access my meter if I live in an apartment?

Often, if you live in apartment, it’s possible that your meter will be in a larger meter cabinet, along with the meters for the other apartments in your block. It’s possible that this cabinet will be locked, so it can sometimes prove difficult to read your own meter if you are living in an apartment.

The best bet would be to talk to the building manager, if there is one, or to contact the management company for the apartment block, who should be able to arrange for you to get regular access to the meter.

How do I submit a gas meter reading?

Various suppliers will allow you to submit meter readings in different ways, for example on their website or by text which can be really convenient.

However, no matter what supplier you’re with, you can submit a meter reading by phone by calling Gas Networks Ireland on 1850 427 732 anytime, or using their online Web-A-Read service.

To submit a reading you will need:

What do I do if my meter is locked?

If your meter is locked, you could firstly contact your electricity supplier to see if they can provide you with a replacement key.

Otherwise, for an electricity meter, ESB Networks will be able to help. You can contact them on 1850 372 757 and they’ll arrange for a key to be delivered to you.

For a gas meter, you can contact Gas Networks Ireland on 1850 427 732 to get a replacement key.

What should I do if I think my gas meter reading is wrong?

If your gas meter reading seems incorrect, contact your supplier to let them know there could be something wrong with your meter.

Why do I need to read my gas meter?

Sometimes, energy suppliers will estimate your energy use, and charge you based off that, rather than your actual use.

This means you could end up paying for more or less energy than you use, which can make it difficult to manage your spending - and could result in a shock of a bill coming in at some point.

If you know how to take an accurate gas meter reading, you can submit readings to your supplier regularly, which will ensure that you are paying for the energy you actually used.

Knowing what your actual gas use is rather than an estimate will also help you if you’re shopping around for a new gas supplier.

Use your knowledge of consumption to cut down on usage, or switch!

Now that you know how to read your meter, you should submit meter readings regularly.

You could also use your gas consumption to compare offers from gas suppliers across Ireland to find out how much you could save by switching. The average gas customer can save up to €170 by switching from a standard gas tariff to the cheapest deal on the market.

To learn more about switching gas, take a look at our energy switching FAQs.

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