How to read your gas & electricity meter
Gas and electricity meters track how much energy you use. Here’s how to read your meter and keep on top of your energy bills.
When your meter readings don’t match your bill
It’s likely that your bill is using estimated figures, instead of your actual meter readings.
Find your most recent bill and compare your new readings against your last estimated readings. If they are very different, you have been paying too much or too little.
If your reading is lower than the bill estimate and you may be overpaying:
- submit your latest gas and electricity reading to your supplier;
- ask your supplier to refund the overpayment or credit your energy account.
Your reading is higher than the bill estimate and you may be underpaying:
- contact your supplier and let them know;
- discuss the options for repaying the shortfall
- you may be able to add the extra cost to future bills or make a one-off payment
How to submit a gas and electricity meter reading
Once you’ve taken your reading, you usually have a choice of how to submit it to your supplier, for example by text, website or mobile app.
There is also an option to provide you readings directly to the energy networks if you are unsure who your supplier is or don’t have their details to hand.
Here’s how to submit a gas and electricity reading:
If your gas or electricity meter reading looks damaged, contact your supplier as soon as possible to let them know there could be something wrong with your meter.
How to save money on your gas and electricity
- Cut down: Cutting down on your usage is an easy way to save money on your energy bills. Our top energy saving tips offer practical solutions that can add up.
- Submit: Submitting meter readings regularly will help you to keep on top of your energy bills and make sure you don’t get any unexpectedly high bills.
- Compare: When you know your energy usage, you can use the figures to compare offers from gas & electricity suppliers. You can find out more about switching your gas and electricity in our guides section.
Switch and save up to €589 on your energy bills
It only takes a few minutes to find a cheaper deal and start saving
Meter reading FAQs
How can I get a smart meter in Ireland?
ESB Networks is overseeing the rollout of all smart meters and are dealing with early registrations for smart meters directly. If you would like to enquire about installing a Smart Meter, please contact them on 1800 928 123 or 01 698 5005.
How do I read my prepayment meter?
Prepayment or PAYG meters will vary, but usually, the display on your meter will show your remaining credit.
- Change the display from your remaining credit to your meter reading
- When your reading appears, make a note of the numbers
- Ignore any numbers appearing in red
Where can I find my electricity meter?
Electricity meters are often located under the stairs or near the front door. It could also be inside your porch or entrance hall or possibly on an outside wall.
Where can I find my gas meter?
In houses, they tend to be located outside in a meter box or storage area. They may be in the kitchen, under the stairs or in the hallway.
Where is the gas meter in my apartment?
If you live in an apartment, flat or shared dwelling, it is likely that all of the meters are located in one central area outside of your apartment. Check with your landlord or lettings agent if you don’t own the property.