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SSE and Dixons Carphone partner up to offer connected home and services solutions

They will be building and trialling new connected product and service propositions in 2017.

Earlier today, energy provider SSE and retailer Dixons Carphone announced that they have partnered up.

As the home becomes increasingly connected, the two companies aim to create a ‘one-stop’ solution that will give customers access to all the support and services they need to manage their homes.

The companies have said this will cover everything from boilers to laptops, and dishwashers to wifi.

SSE and Dixons Carphone will be building and trialling new connected product and service propositions next year, with a consumer launch following this.

Customers will be able to control connected devices in the home, purchase recommended products, arrange installation of smart thermostats or security systems, get peace-of-mind cover and get help with technical and maintenance issues.

”We live in an increasingly connected world”

Speaking about the partnership, the Deputy CEO of Dixons Carphone, Andrew Harrison, said: “We live in an increasingly connected world, where keeping our devices working at home, at work and on the move, with busy family and professional lives can be a minefield.”

In relation to this, SSE’s Managing Director of Retail, Will Morris, said the companies are developing a solution that isn’t just focused on launching the latest technology, but “on meeting customers’ desire for a simple, flexible way to control, manage and maintain their homes”.

He added that they would be taking a “customer first” approach, leveraging SSE’s expertise, as well as Dixons Carphone’s unique platform, customer support function and retail footprint.