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Top tips on improving your broadband speed

Sometimes, simple changes can really help to improve your broadband speed.

Slow broadband can be really frustrating - but what can you do about it? We’ve got some tips which should help you…

First thing’s first - carry out a broadband speed test’s free broadband speed test will help you to see the actual speed you’re getting.

Try to take the test a number of times, at various times of day, to get an overall idea of your average speed.

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Next, try to improve your WiFi

You will get slower speeds using WiFi than you would if you were connected directly to the router. If it’s feasible, try connecting your device directly to the router - you should notice a big improvement in speeds.

If you need to use WiFi, there are a number of things you can do to improve your speeds, as follows:

  • make sure the router is not encased in a cabinet or surrounded by things that may block the signal;
  • ensure the modem is not near devices that could interfere with it - like microwaves, baby monitors or cordless phones;
  • move the router into the room where you use the internet most; and/or
  • use a WiFi extender.

If you live in an apartment building or an area with lots of wireless modems and lots of devices you may experience some wireless interference. Simply rebooting your modem - by unplugging it, leaving it for 30 seconds and plugging it back in - will automatically select the most appropriate channel for you.

Also, if you have a large number of devices connected to the WiFi, it may be that one of these is causing an issue. You could try disconnecting all of your devices one by one to see if there’s a particular one that’s causing you a problem.

Discuss your speed problems with your provider

If you try the tips above and your speeds don’t improve, you should contact your provider to see if they can offer a solution.

They may have some other advice for you, or could offer you a newer modem which may help to improve things.

Review your broadband options

If your provider can’t help, you may want to look around and see if you can find a broadband deal with better speeds or a different type of connection. If you’re shopping around, remember that providers advertise ‘up to’ speeds and these are not a guarantee of the speed you will get.

The speeds that are achievable vary hugely depending on the type of connection you have - for example ADSL broadband will be slower than Fibre-to-the-Home - so moving to a provider that offers a different type of connection, if possible, might be the best bet.’s free broadband deal checker shows you all of the deals available in your area, along with information on the type of connection, and maximum speeds for each provider.

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