Increases on the way for some eir, Sky and Vodafone customers
There are options if your contract price is increasing.
If you’re impacted, you’ll get a notification from your provider telling you how much your plan is increasing by, and when, so if you’re someone who doesn’t open your post, it’s a good time to start doing so.
Can I cancel if I’m told the price of my broadband plan is increasing?
Hearing your plan is going up is never a good thing, but you don’t have to just sit back and pay the extra.
First of all, if any element of your contract changes - including price - you are free to cancel without penalty. You will normally need to cancel within 30 days, but there may be a date specified in the communication from your provider, so make sure to check this and cancel on time if you do want to do so.
I don’t want to cancel, what can I do?
If you’re happy with your provider and service you may not want to cancel, despite the price increase. If this is the case, contact your provider to chat to them about it.
They may be able to offer you a different plan, or some extra features, which could help to combat the increase.
I’m cancelling my broadband - how do I find a new plan?
If you’re fed up and want to cancel your contract, you’ll need to find a new deal that works for you. There is so much choice on the market at the moment, with savings of up to €426 available on Sky’s triple-play plans, so if you haven’t switched in a while, you could be pleasantly surprised about how much you can save.
Don’t just automatically go for the same kind of plan you’re always chosen - make sure you really think about your needs first. For example, are you paying for TV channels you never watch? If so, you may save even more by moving to a broadband-only deal and signing up for a streaming service like Netflix or NOW TV, rather than paying for a TV package.
Can I use this opportunity to get better broadband speeds?
Certainly, if you’re looking for a new deal, you should look to see if you can get better broadband speeds, or a different kind of connection.
Rollout of fibre broadband by the likes of eir, SIRO,SSE/enet and Virgin Media has really ramped up over the last number of years, so if you’ve been with the same provider for a while, it’s likely that there might be better products, with faster speeds, available in your area now.
If not, there are still ways that you can improve your broadband speed - switching to a new provider with a similar speed may even make a difference, as the equipment you use can have a big impact on your speeds.
Don’t sit back - switch and save today
Whether you’re with a provider who is hiking prices or not, you could still save by switching to a new deal if you’ve been on the same plan for a while.
It only takes a few minutes to compare deals and make a switch - and with savings of €426 available on some bundles, it’s well worth taking the time.